Privacy Policy

Scope of this policy

This Privacy Policy applies when you visit lovescape-ai-chat.com, access Lovescape, create or use an account, communicate with our team, purchase a plan or Chips, or use our chat and media features.

Some payment, infrastructure, authentication, and delivery functions are provided by specialist companies. Their processing is described in their own notices where they act independently, while we remain responsible for the Lovescape data processing under our control.

Information you provide

Depending on the features you use, you may provide an email address, authentication details, age-confirmation information, profile settings, Companion preferences, prompts, conversations, uploaded material, generated media, subscription choices, and support messages.

Payment-card details are handled by our payment processors rather than stored directly in the Lovescape interface. We receive transaction status and related billing records needed to manage your purchase and account.

Conversations and generated media

We process prompts, conversations, character settings, memory, uploaded files, and generated media to provide the features you request. Saved content can remain associated with your account so you can continue conversations and access your private gallery.

Do not upload content you do not have the right to use. Avoid placing passwords, financial credentials, government identifiers, or other unnecessary sensitive information in prompts or conversations.

Information collected automatically

When you use Lovescape, our systems may process an IP address, request time, browser and device details, language, referring page, requested path, response status, account events, feature interactions, diagnostics, and security signals.

We use this data to deliver the service, remember settings, prevent abuse, understand performance, resolve faults, and protect accounts and infrastructure.

How we use personal data

We process personal data where it is needed to provide Lovescape, fulfill a purchase, meet legal obligations, protect legitimate interests, or act on consent where consent is required.

• Create, authenticate, and maintain your account.
• Generate responses, images, voice, and video you request.
• Maintain conversation context, memory, and preferences.
• Process plans, Chips, renewals, cancellations, and support requests.
• Detect prohibited activity, fraud, attacks, and account misuse.
• Improve reliability, usability, safety, and feature performance.
• Meet applicable legal, tax, accounting, and compliance duties.

Cookies and similar technologies

We may use cookies, local storage, and similar technologies for sign-in, security, preferences, checkout continuity, reliable delivery, and other platform functions. Optional measurement or marketing technologies are used only where enabled and where applicable rules allow them.

Our Cookie Policy explains the main categories and the controls available through your browser or any consent interface we provide.

Service providers and disclosures

We may use trusted providers for hosting, content delivery, authentication, payments, fraud prevention, communications, analytics, moderation, and customer support. They receive only the information reasonably needed for their assigned function and are expected to protect it.

We may disclose information when required by law, to protect users or the public, to investigate prohibited activity, or in connection with a corporate reorganization. We do not sell private conversations or personal data as a standalone product.

Retention

We retain account data, content, transaction records, security logs, and support communications for periods that reflect the service purpose, account status, safety needs, dispute handling, and applicable legal obligations.

When data is no longer required, we delete it, anonymize it, or place it beyond ordinary use. Backup copies can take additional time to expire through scheduled rotation.

International processing

Lovescape and its providers may process data in more than one country. Where required, cross-border transfers use legally recognized safeguards such as contractual protections or an applicable adequacy mechanism.

Security

We use technical and organizational safeguards intended to protect data against unauthorized access, loss, alteration, and misuse. These can include access controls, encryption in transit and at rest where appropriate, monitoring, provider controls, and internal procedures.

No online system can guarantee absolute security. Protect your sign-in credentials, use a unique password, and notify support if you suspect unauthorized account activity.

Your choices and rights

Account settings may let you change profile information, manage content, cancel a subscription, or delete your account. Depending on your location, you may also have rights to access, correct, delete, restrict, transfer, or object to certain processing and to withdraw consent.

We may request reasonable identity verification before completing a privacy request. Some records can be retained where law or a legitimate safety, fraud-prevention, or dispute-handling need permits it.

Adults only

Lovescape is intended only for people aged 18 or older, or the higher age of majority required where they live. We do not knowingly create accounts for minors. If you believe a minor has submitted personal data, contact our support team so we can investigate.

Changes to this policy

We may update this policy when our features, providers, legal obligations, or data practices change. The current version will be posted on this page, and material changes may be highlighted through the platform where appropriate.